Refund policy
NEXORA refund & Return Policy
At NEXORA, costumer satisfaction matter to us. If you're not happy with your purchase, we're here to help
30-day return Window
you may request a return within 30 days of receiving your order.
To qualify for a return:
- The item must be unused and in its original condition.
- The item must be returned with its original packaging
- You must contact us before sending an item back
Damaged or incorrect items
If your order arrives damaged or you receive the wrong product, please contact us as soon as possible with your order information and photos of the issues
Refunds once your returned item is received and inspected, we'll notify you whether your refund is approved. Approved refunds will be issued to your original payment method
Contact Us
For return or refund questions, please use the contact form on our NEXORA websites.